Source note · Webex contact center agent desktop
The agent interaction history pane shows the agent's own voice, email, chat and social interactions from the last 24 hours, and the administrator places it in the desktop layout.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop-layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- View your interaction history — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Introduction; tabs list
Cite this note
APA
WarmTransfer. (2026, October 14). Webex contact center agent desktop: source note webex-contact-center-agent-desktop-interaction-history-24h. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-interaction-history-24h
BibTeX
@misc{warmtransfer-claim-webex-contact-center-agent-desktop-interaction-history-24h,
title = {Webex contact center agent desktop: source note webex-contact-center-agent-desktop-interaction-history-24h},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-interaction-history-24h},
note = {Source note webex-contact-center-agent-desktop-interaction-history-24h, checked 2026-10-14}
}