Source note · Webex Customer Journey Data Services
By default the CJDS widget receives the Webex Contact Center events that occur within the Agent Desktop; third-party events have to be published separately as custom events.
Checked 2026-09-30
By default, the CJDS widget receives Webex Contact Center events that occur within the Agent Desktop.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CJDS event ingestion
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Customer Journey Widget Version 10 for Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · section 'Publish third-party custom events'
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-widget-receives-wxcc-events. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-widget-receives-wxcc-events
BibTeX
@misc{warmtransfer-claim-webex-cjds-widget-receives-wxcc-events,
title = {Webex Customer Journey Data Services: source note webex-cjds-widget-receives-wxcc-events},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-widget-receives-wxcc-events},
note = {Source note webex-cjds-widget-receives-wxcc-events, checked 2026-09-30}
}