Source note · Webex Customer Journey Data Services
The Customer Journey widget appears for an agent only if the administrator has configured it, and only when the agent accepts an incoming customer request.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Customer Journey Widget
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Understand the Customer Journey widget — Cisco Webex Help Center · tier 2 current vendor documentation · article body, availability paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-widget-display-conditions. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-widget-display-conditions
BibTeX
@misc{warmtransfer-claim-webex-cjds-widget-display-conditions,
title = {Webex Customer Journey Data Services: source note webex-cjds-widget-display-conditions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-widget-display-conditions},
note = {Source note webex-cjds-widget-display-conditions, checked 2026-09-30}
}