Source note · Webex Customer Journey Data Services
The profile template used by the Customer Journey Widget can be customised to include additional contextual data beyond the default fields.
Checked 2026-09-30
You can customize the profile template to include additional contextual data.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CJDS profile view template
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Customer Journey Widget Version 10 for Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · section 'Overview', Progressive Customer Profile bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-profile-template-customizable. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-profile-template-customizable
BibTeX
@misc{warmtransfer-claim-webex-cjds-profile-template-customizable,
title = {Webex Customer Journey Data Services: source note webex-cjds-profile-template-customizable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-profile-template-customizable},
note = {Source note webex-cjds-profile-template-customizable, checked 2026-09-30}
}