Source note · Webex Customer Journey Data Services
Each event in the Customer Journey Widget has an associated icon; for Webex Contact Center events the icon reflects the interaction type, and organisations that publish third-party events can customise the icons.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Customer Journey Widget
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Customer Journey Widget Version 10 for Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · section 'Add custom icons'
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-event-icons. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-event-icons
BibTeX
@misc{warmtransfer-claim-webex-cjds-event-icons,
title = {Webex Customer Journey Data Services: source note webex-cjds-event-icons},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-event-icons},
note = {Source note webex-cjds-event-icons, checked 2026-09-30}
}