The Progressive Customer Profile shown in the Customer Journey Widget includes by default the fields First Name, Last Name, Contact in the Last 24 Hours and Contact in the Last 10 Days.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Customer Journey Widget / progressive profile
Deployment
multi-tenant
Region
not restricted
Release range
widget version 10; current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-default-profile-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-default-profile-fields

BibTeX

@misc{warmtransfer-claim-webex-cjds-default-profile-fields,
  title  = {Webex Customer Journey Data Services: source note webex-cjds-default-profile-fields},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cjds-default-profile-fields},
  note   = {Source note webex-cjds-default-profile-fields, checked 2026-09-30}
}

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