The widget version 10 README instructs the administrator to sign in to Control Hub and toggle on the Webex Contact Center Connector for a journey project so that contact center events reach CJDS.

Checked 2026-09-30 · superseded by webex-cjds-connector-toggle-removed

Log into Control Hub as an admin and toggle on the Webex Contact Center Connector for a journey project.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
CJDS event ingestion / Control Hub
Deployment
multi-tenant
Region
not restricted
Release range
before the 2026-08-06 change
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-connector-toggle-step-readme. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-connector-toggle-step-readme

BibTeX

@misc{warmtransfer-claim-webex-cjds-connector-toggle-step-readme,
  title  = {Webex Customer Journey Data Services: source note webex-cjds-connector-toggle-step-readme},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cjds-connector-toggle-step-readme},
  note   = {Source note webex-cjds-connector-toggle-step-readme, checked 2026-09-30}
}

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