Per the What's New entry dated 6 August 2026, Webex Contact Center events flow automatically to the designated Customer-Journey-Widget workspace in CJDS.

Checked 2026-09-30

Webex Contact Center events now automatically flow to the designated Customer-Journey-Widget workspace.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
CJDS event ingestion
Deployment
multi-tenant
Region
not restricted
Release range
from 2026-08-06
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-auto-event-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-auto-event-routing

BibTeX

@misc{warmtransfer-claim-webex-cjds-auto-event-routing,
  title  = {Webex Customer Journey Data Services: source note webex-cjds-auto-event-routing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cjds-auto-event-routing},
  note   = {Source note webex-cjds-auto-event-routing, checked 2026-09-30}
}

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