Source note · Webex Customer Journey Data Services
After the August 2026 change, existing organisations keep using their current Contact Center workspace, and additional workspaces remain available for custom data sources such as CRM events.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CJDS workspaces
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-08-06
- Checked
- 2026-09-30
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · entry 'Simplified Customer Journey Event Routing' under date heading August 06, 2026
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-additional-workspaces-custom-sources. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-additional-workspaces-custom-sources
BibTeX
@misc{warmtransfer-claim-webex-cjds-additional-workspaces-custom-sources,
title = {Webex Customer Journey Data Services: source note webex-cjds-additional-workspaces-custom-sources},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-additional-workspaces-custom-sources},
note = {Source note webex-cjds-additional-workspaces-custom-sources, checked 2026-09-30}
}