Cisco's release notes dated April 11, 2023 state that customers who buy Webex Contact Center PSTN as part of their subscription can onboard to the Next Generation platform.

Checked 2026-09-24

Customers who purchase the Webex Contact Center PSTN as part of their subscription can onboard to the new Next Generation platform.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
PSTN options
Deployment
multi-tenant
Region
not restricted
Release range
from 2023-04-11
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-wxcc-pstn-nextgen. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-wxcc-pstn-nextgen

BibTeX

@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-wxcc-pstn-nextgen,
  title  = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-wxcc-pstn-nextgen},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-wxcc-pstn-nextgen},
  note   = {Source note webex-cc-vpop-lifecycle-wxcc-pstn-nextgen, checked 2026-09-24}
}

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