Cisco's release notes dated May 16, 2024 introduce WebRTC support for the Agent Desktop on the Next Generation Media Platform (RTMS).
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop / media platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2024-05-16
- Checked
- 2026-09-24
Sources
- What's New in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · May 16, 2024 > WebRTC support for Webex Contact Center
Cite this note
APA
WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-webrtc-rtms-2024. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-webrtc-rtms-2024
BibTeX
@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-webrtc-rtms-2024,
title = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-webrtc-rtms-2024},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-webrtc-rtms-2024},
note = {Source note webex-cc-vpop-lifecycle-webrtc-rtms-2024, checked 2026-09-24}
}