Cisco's release notes dated August 1, 2023 announce Webex Calling support on the Next Generation media platform (RTMS) for the Japan, Australia, US and Canada data centers, for new customers in those regions.
Checked 2026-09-24
This enables new customers in these regions to use Webex Calling hosted agents with Webex Calling PSTN options (Cloud Connect/Local Gateway).
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- media platform (RTMS) / Webex Calling integration
- Deployment
- multi-tenant
- Region
- jp au us ca data centers
- Release range
- from 2023-08-01
- Checked
- 2026-09-24
Sources
- What's New in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · August 1, 2023 > Webex Calling support for Next Generation media platform (RTMS)
Cite this note
APA
WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-rtms-wxc-aug-2023. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-rtms-wxc-aug-2023
BibTeX
@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-rtms-wxc-aug-2023,
title = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-rtms-wxc-aug-2023},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-rtms-wxc-aug-2023},
note = {Source note webex-cc-vpop-lifecycle-rtms-wxc-aug-2023, checked 2026-09-24}
}