Cisco's technote says the media platform update enables Regional Media, WebRTC agent desktop support, Google Dialogflow CX integration and background noise removal, among other features.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- media platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- media platform update 2023
- Checked
- 2026-09-24
Sources
- Explain Notification for Media Platform Update — Cisco Systems · tier 2 current vendor documentation · New Media Platform Features / capabilities section
Cite this note
APA
WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-mpu-features. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-mpu-features
BibTeX
@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-mpu-features,
title = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-mpu-features},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-mpu-features},
note = {Source note webex-cc-vpop-lifecycle-mpu-features, checked 2026-09-24}
}