Cisco's release notes dated February 28, 2023 state that customers using Voice POP Bridge telephony on the Classic platform can upgrade to the Next Generation platform.
Checked 2026-09-24
Customers using Voice POP Bridge telephony on the Classic platform can upgrade to the new Next Generation platform.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- telephony integration / platform upgrade
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2023-02-28
- Checked
- 2026-09-24
Sources
- What's New in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · February 28, 2023 > Upgrade tenants using vPOP bridge on Classic platform to Next Generation platform
Cite this note
APA
WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade
BibTeX
@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade,
title = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade},
note = {Source note webex-cc-vpop-lifecycle-classic-to-nextgen-upgrade, checked 2026-09-24}
}