Source note · Using the Webex Contact Center Supervisor Desktop
Since 2026-07-30 supervisors can schedule call monitoring sessions in advance from Supervisor Desktop, targeting a queue, team or agent, with recurring schedules.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Supervisor Desktop
- Subsystem
- monitoring
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-07-30 onward
- Checked
- 2026-09-23
Sources
- What's new for supervisors in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · What's new for supervisors > July 30, 2026 > Schedule Call Monitoring from Supervisor Desktop
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-schedule-monitor. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-schedule-monitor
BibTeX
@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-schedule-monitor,
title = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-schedule-monitor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-schedule-monitor},
note = {Source note webex-cc-supervisor-desktop-user-guide-schedule-monitor, checked 2026-09-23}
}