Source note · Using the Webex Contact Center Supervisor Desktop
Queue statistics are reached from Monitor > Queues, which lists real-time metrics per queue such as waiting contacts, average wait and handle times, available and idle agents, RONA and abandoned interactions, with configurable columns.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Supervisor Desktop
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Supervise and manage Contact Center queues — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Supervise and manage Contact Center queues > Queue statistics
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-queues-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-queues-path
BibTeX
@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-queues-path,
title = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-queues-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-queues-path},
note = {Source note webex-cc-supervisor-desktop-user-guide-queues-path, checked 2026-09-23}
}