For team-based queue assignment, at least one call distribution group containing one or more teams is mandatory to create the queue.
Checked 2026-09-22
At least one Call Distribution Group is mandatory for creating a queue
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Create queues in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · Configure non skill-based routing > Team-based assignment
Cite this note
APA
WarmTransfer. (2026, September 22). Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-queue-cdg-mandatory. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-queue-cdg-mandatory
BibTeX
@misc{warmtransfer-claim-webex-cc-sandbox-poc-queue-cdg-mandatory,
title = {Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-queue-cdg-mandatory},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-queue-cdg-mandatory},
note = {Source note webex-cc-sandbox-poc-queue-cdg-mandatory, checked 2026-09-22}
}