A sandbox agent can probably be moved from the provisioned Extension station to the browser (Desktop) station by allowing Desktop in the voice options of the desktop profile assigned to that agent, since the Desktop option needs no licence beyond a Standard or Premium agent licence.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- developer sandbox
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Create and manage desktop profiles for Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · create desktop profile procedure, Voice Channel Options, Desktop item; combined with webex-cc-developer-sandbox agent desktop passage
Cite this note
APA
WarmTransfer. (2026, September 22). Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-inf-browser-station-in-sandbox. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-inf-browser-station-in-sandbox
BibTeX
@misc{warmtransfer-claim-webex-cc-sandbox-poc-inf-browser-station-in-sandbox,
title = {Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-inf-browser-station-in-sandbox},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-inf-browser-station-in-sandbox},
note = {Source note webex-cc-sandbox-poc-inf-browser-station-in-sandbox, checked 2026-09-22}
}