Source note · Webex Contact Center licensing
Supervisors and administrators always require a Premium Agent licence, on every contact center platform in the Flex 3.0 offer.
Checked 2026-09-30
Supervisors and Administrators always require a Premium Agent regardless of the platform.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-agent-type
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Agent types section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-supervisor-admin-premium. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-supervisor-admin-premium
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-supervisor-admin-premium,
title = {Webex Contact Center licensing: source note webex-cc-licensing-supervisor-admin-premium},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-supervisor-admin-premium},
note = {Source note webex-cc-licensing-supervisor-admin-premium, checked 2026-09-30}
}