Source note · Webex Contact Center licensing
In Webex Contact Center multimedia and user profiles, Standard agents are prevented from taking social channels, which are reserved for Premium agents.
Checked 2026-09-30
Standard agents are prevented from taking social channels.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-enforcement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage access in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · License information section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-standard-no-social. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-standard-no-social
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-standard-no-social,
title = {Webex Contact Center licensing: source note webex-cc-licensing-standard-no-social},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-standard-no-social},
note = {Source note webex-cc-licensing-standard-no-social, checked 2026-09-30}
}