Source note · Webex Contact Center licensing
In a tenant with multiple subscriptions, the primary subscription is the oldest active one, and it carries the overage for Standard and Premium agents and IVR.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-subscription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Multiple subscriptions in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · Primary subscription section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-primary-subscription. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-primary-subscription
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-primary-subscription,
title = {Webex Contact Center licensing: source note webex-cc-licensing-primary-subscription},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-primary-subscription},
note = {Source note webex-cc-licensing-primary-subscription, checked 2026-09-30}
}