Other paid Flex 3.0 add-ons for Webex Contact Center include additional recording storage, Basic and full Quality Management and Workforce Management, WFO Analytics with Transcription, Enterprise Analytics, a WFO bundle, Google CCAI and Bring Your Own Virtual Agent.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
licensing-add-ons
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-other-paid-add-ons. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-other-paid-add-ons

BibTeX

@misc{warmtransfer-claim-webex-cc-licensing-other-paid-add-ons,
  title  = {Webex Contact Center licensing: source note webex-cc-licensing-other-paid-add-ons},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-other-paid-add-ons},
  note   = {Source note webex-cc-licensing-other-paid-add-ons, checked 2026-09-30}
}

Read in context