Source note · Webex Contact Center licensing
All contact center administrators and agents must be mapped to an active subscription on the tenant; having an active subscription does not grant a user access by itself.
Checked 2026-09-30
You must always map all admins and agents to an active subscription on the tenant.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-subscription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Multiple subscriptions in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · License assignment section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-map-users-subscription. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-map-users-subscription
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-map-users-subscription,
title = {Webex Contact Center licensing: source note webex-cc-licensing-map-users-subscription},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-map-users-subscription},
note = {Source note webex-cc-licensing-map-users-subscription, checked 2026-09-30}
}