Source note · Webex Contact Center licensing
Each Webex Contact Center agent licence under Flex 3.0 includes two touch-tone IVR ports, whether the licence is Standard or Premium.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-ivr
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Table 4, included features for Webex Contact Center, row Touch-tone IVR (2 ports per agent)
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ivr-two-ports-per-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ivr-two-ports-per-agent
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ivr-two-ports-per-agent,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ivr-two-ports-per-agent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ivr-two-ports-per-agent},
note = {Source note webex-cc-licensing-ivr-two-ports-per-agent, checked 2026-09-30}
}