Source note · Webex Contact Center licensing
Under the Concurrent Agent model, the licensed quantity is the maximum number of Contact Center users who are logged in at the same time.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-buying-model
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Buying models section, Concurrent Agent definition
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-concurrent-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-concurrent-definition
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-concurrent-definition,
title = {Webex Contact Center licensing: source note webex-cc-licensing-concurrent-definition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-concurrent-definition},
note = {Source note webex-cc-licensing-concurrent-definition, checked 2026-09-30}
}