Source note · Webex Contact Center licensing
Outbound campaigns in Webex Contact Center can be configured and used only if the enterprise has bought the premium agent licence and the Campaign Manager SKU.
Checked 2026-09-30
You can configure and use outbound campaigns only if your enterprise has purchased the premium agent license and the Campaign Manager SKU.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-outbound
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Voice Outbound Campaign Modes in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Prerequisites / licensing requirement paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-campaign-premium-sku. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-campaign-premium-sku
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-campaign-premium-sku,
title = {Webex Contact Center licensing: source note webex-cc-licensing-campaign-premium-sku},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-campaign-premium-sku},
note = {Source note webex-cc-licensing-campaign-premium-sku, checked 2026-09-30}
}