Source note · Webex Contact Center licensing
For AI Agent, AI Assistant and IVR outbound campaigns, entitlements are summed across all subscriptions, and overage falls to the subscription that first carried that usage type.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-subscription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Multiple subscriptions in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · Overage responsibility section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ai-overage-earliest-sub. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-overage-earliest-sub
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ai-overage-earliest-sub,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ai-overage-earliest-sub},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-overage-earliest-sub},
note = {Source note webex-cc-licensing-ai-overage-earliest-sub, checked 2026-09-30}
}