Source note · Webex Contact Center licensing
Each Cisco AI Assistant unit provides up to 1,500 voice minutes or 1,000 digital sessions, or a proportional mix, pooled across the organisation.
Checked 2026-09-30
Each unit provides a customer with up to 1500 minutes of voice or 1000 digital sessions or a proportional mix
- Vendor
- Cisco
- Product
- Cisco AI Assistant for Webex Contact Center
- Subsystem
- licensing-ai-add-on
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Table 10, add-ons for contact center offers, Cisco AI Assistant row
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-unit. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-unit
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ai-assistant-unit,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-unit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-unit},
note = {Source note webex-cc-licensing-ai-assistant-unit, checked 2026-09-30}
}