Webex Contact Center Agent Desktop prevents agents from uploading unsupported file types, although it does not restrict opening unsupported file types.

Checked 2026-10-14

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-unsupported-upload-blocked. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-unsupported-upload-blocked

BibTeX

@misc{warmtransfer-claim-webex-cc-digital-attachments-wxcc-unsupported-upload-blocked,
  title  = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-unsupported-upload-blocked},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-unsupported-upload-blocked},
  note   = {Source note webex-cc-digital-attachments-wxcc-unsupported-upload-blocked, checked 2026-10-14}
}

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