Source note · Webex Contact Center digital channel attachment handling
In Webex Contact Center Agent Desktop an agent cannot preview an attachment while composing a text message or email; preview is available only after the message is sent or received.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Attach files to text messages and emails — Cisco · tier 2 current vendor documentation · sections 'Attach a file to a text message' step 1 and 'Attach a file to an email' step 1
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-no-preview-composing. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-no-preview-composing
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-wxcc-no-preview-composing,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-no-preview-composing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-no-preview-composing},
note = {Source note webex-cc-digital-attachments-wxcc-no-preview-composing, checked 2026-10-14}
}