Source note · Webex Contact Center digital channel attachment handling
The administrator prerequisite to enable attachments for digital channels in Webex Contact Center applies only to outbound text and email messages, according to the agent help article.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Attach files to text messages and emails — Cisco · tier 2 current vendor documentation · section 'Before you begin'
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-enable-outbound-text-email. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-enable-outbound-text-email
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-wxcc-enable-outbound-text-email,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-enable-outbound-text-email},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-enable-outbound-text-email},
note = {Source note webex-cc-digital-attachments-wxcc-enable-outbound-text-email, checked 2026-10-14}
}