Source note · Webex Contact Center digital channel attachment handling
For Webex Contact Center email, agents can attach .doc, .docx, .pdf, .pptx, .ppt, .xls, .xlsx and .txt, and customers can send those plus .html, .rtf, .xml, .msg, .eml and .csv.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- email channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Supported attachment types for digital channels in Webex Contact Center — Cisco · tier 2 current vendor documentation · Table 4 Email
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-email-attach-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-email-attach-types
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-wxcc-email-attach-types,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-email-attach-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-email-attach-types},
note = {Source note webex-cc-digital-attachments-wxcc-email-attach-types, checked 2026-10-14}
}