Source note · Webex Contact Center digital channel attachment handling
The Webex Connect platform WhatsApp channel accepts documents up to 100 MB, audio and video up to 16 MB, and images up to 5 MB.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Supported File Types for Channels — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · WhatsApp table, Max Size column
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-whatsapp-doc-100mb. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-whatsapp-doc-100mb
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-connect-whatsapp-doc-100mb,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-whatsapp-doc-100mb},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-whatsapp-doc-100mb},
note = {Source note webex-cc-digital-attachments-connect-whatsapp-doc-100mb, checked 2026-10-14}
}