Source note · Webex Contact Center digital channel attachment handling
The Webex Connect platform MMS channel limits both the overall payload and each media item to 750 KB, and media URLs must be publicly accessible.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- MMS channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Supported File Types for Channels — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · MMS section
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-mms-750kb. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-mms-750kb
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-connect-mms-750kb,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-mms-750kb},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-mms-750kb},
note = {Source note webex-cc-digital-attachments-connect-mms-750kb, checked 2026-10-14}
}