Source note · Webex Contact Center digital channel attachment handling
At the Webex Connect platform level, Live Chat inbound media includes jpeg, png, gif images, mp3 and wav audio and mp4 video, which is broader than the documents-only Webex Contact Center Livechat attachment list.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- In-App Messaging and Live Chat
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Supported File Types for Channels — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · 'In-App Messaging / Live Chat' section
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-livechat-media-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-livechat-media-types
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-connect-livechat-media-types,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-connect-livechat-media-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-connect-livechat-media-types},
note = {Source note webex-cc-digital-attachments-connect-livechat-media-types, checked 2026-10-14}
}