Source note · Webex Contact Center digital channel attachment handling

In CCE sensitive-data redaction, a supported file that contains images, such as a PDF with images, is dropped.

Checked 2026-10-14

Vendor: Cisco
Product: Unified Contact Center Enterprise
Subsystem: PCI redaction
Deployment: on-premises, cloud-hosted-enterprise
Region: not restricted
Release range: 15.0(1)
Checked: 2026-10-14

Sources

Cisco Unified Contact Center Enterprise Features Guide Release 15.0(1) - Digital Channels Integration Using Webex Connect — Cisco Systems, Inc. (cisco.com) · tier 2 current vendor documentation · 'Redaction of sensitive data > Supported File Types' note

Cite this note

APA

WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-redaction-image-in-file-drop. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-redaction-image-in-file-drop

BibTeX

@misc{warmtransfer-claim-webex-cc-digital-attachments-cce-redaction-image-in-file-drop,
  title  = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-redaction-image-in-file-drop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-redaction-image-in-file-drop},
  note   = {Source note webex-cc-digital-attachments-cce-redaction-image-in-file-drop, checked 2026-10-14}
}

Read in context