Source note · Webex Contact Center digital channel attachment handling
The April 2025 Webex Contact Center Enterprise agent What's New entry 'Digital Channels Anti-Malware Capabilities' says workflows detect malware in attachments and notify agents and customers when a file is dropped.
Checked 2026-10-14
Malware detection is enabled by default across all digital channels.
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- digital channels via Webex Connect
- Deployment
- cloud-hosted-enterprise
- Region
- not restricted
- Release range
- from April 2025
- Checked
- 2026-10-14
Sources
- What's new for agents in Webex Contact Center Enterprise — Cisco · tier 2 current vendor documentation · April 2025, 'Digital Channels Anti-Malware Capabilities'
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-antimalware-apr-2025. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-antimalware-apr-2025
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-cce-antimalware-apr-2025,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-antimalware-apr-2025},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-antimalware-apr-2025},
note = {Source note webex-cc-digital-attachments-cce-antimalware-apr-2025, checked 2026-10-14}
}