A Webex Contact Center developer sandbox is provisioned with two default Contact Center users: a premium agent with Agent Desktop functions only, and a supervisor with additional supervisory metrics and functions.

Checked 2026-09-22

Premium Agent 1 who only has access to Agent Desktop functions. Supervisor Agent 2 who has access to additional supervisory metrics and functions.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
user-management
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-two-agents. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-two-agents

BibTeX

@misc{warmtransfer-claim-webex-cc-developer-sandbox-two-agents,
  title  = {The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-two-agents},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-two-agents},
  note   = {Source note webex-cc-developer-sandbox-two-agents, checked 2026-09-22}
}

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