Cisco's admin What's New page lists, under March 30, 2026, that admins can set overrides and holiday hours by specific days of the week or month, with time ranges within a day or recurring across multiple days.

Checked 2026-09-23

Admins can now set overrides and holiday hours based on specific days of the week or month.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
business-hours
Deployment
multi-tenant
Region
not restricted
Release range
from 2026-03-30
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-recurring-ga-2026-03. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-recurring-ga-2026-03

BibTeX

@misc{warmtransfer-claim-webex-cc-business-hours-holidays-recurring-ga-2026-03,
  title  = {Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-recurring-ga-2026-03},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-recurring-ga-2026-03},
  note   = {Source note webex-cc-business-hours-holidays-recurring-ga-2026-03, checked 2026-09-23}
}

Read in context