Webex Calling operating modes are a separate construct used by Call Queue, Auto Attendant, Hunt Group and Customer Experience Essentials call queues; Cisco's operating-modes page does not mention Webex Contact Center business hours.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- operating-modes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Call routing based on operating modes in Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call routing based on operating modes in Webex Calling; overview and supported features list
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-not-operating-modes. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-not-operating-modes
BibTeX
@misc{warmtransfer-claim-webex-cc-business-hours-holidays-not-operating-modes,
title = {Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-not-operating-modes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-not-operating-modes},
note = {Source note webex-cc-business-hours-holidays-not-operating-modes, checked 2026-09-23}
}