Webex Connect's Business Hours - WXCC node calls the Webex Engage Business Hours API to tell whether the business is currently in working hours, on a holiday or in an override, using business hours synced from Control Hub.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Connect with Webex Contact Center
- Subsystem
- digital-flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Business Hours - WXCC — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · Business Hours - WXCC; introductory paragraph
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-connect-node-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-connect-node-purpose
BibTeX
@misc{warmtransfer-claim-webex-cc-business-hours-holidays-connect-node-purpose,
title = {Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-connect-node-purpose},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-connect-node-purpose},
note = {Source note webex-cc-business-hours-holidays-connect-node-purpose, checked 2026-09-23}
}