When a queue or its call distribution groups are updated by bulk operations, the CSV must carry the entire queue definition with all distribution groups in parent-child form, and that definition overwrites the existing queue definition.
Checked 2026-09-22
The queue definition in the CSV file overwrites the existing queue definition.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- bulk-operations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- CSV definition for bulk operations in Webex Contact Center — Cisco Systems · tier 2 current vendor documentation · section: Queue, parent-child and update note
Cite this note
APA
WarmTransfer. (2026, September 22). Webex Contact Center bulk operations imports and export jobs: source note webex-cc-bulk-operations-queue-overwrite. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-bulk-operations-queue-overwrite
BibTeX
@misc{warmtransfer-claim-webex-cc-bulk-operations-queue-overwrite,
title = {Webex Contact Center bulk operations imports and export jobs: source note webex-cc-bulk-operations-queue-overwrite},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-bulk-operations-queue-overwrite},
note = {Source note webex-cc-bulk-operations-queue-overwrite, checked 2026-09-22}
}