Audio files are imported through Bulk Operations as a ZIP archive, and Webex Contact Center supports only WAV format for those audio files.
Checked 2026-09-22
To import audio files, Bulk Operations uses ZIP file format.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- bulk-operations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Bulk Operations in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section: Overview of Bulk Operations, audio files
Cite this note
APA
WarmTransfer. (2026, September 22). Webex Contact Center bulk operations imports and export jobs: source note webex-cc-bulk-operations-audio-zip-wav. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-bulk-operations-audio-zip-wav
BibTeX
@misc{warmtransfer-claim-webex-cc-bulk-operations-audio-zip-wav,
title = {Webex Contact Center bulk operations imports and export jobs: source note webex-cc-bulk-operations-audio-zip-wav},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-bulk-operations-audio-zip-wav},
note = {Source note webex-cc-bulk-operations-audio-zip-wav, checked 2026-09-22}
}