Source note · Webex Contact Center Analyzer and reporting model
In the Search API, task data is stored as Customer Session Records (CSRs) and Customer Activity Records (CARs) and is queried with the taskDetails GraphQL query.
Checked 2026-09-23
Task related data stored as Customer Session Records (CSRs) and Customer Activity Records (CARs), accessible using the taskDetails graphql query
- Vendor
- Cisco
- Product
- Webex Contact Center Search API
- Subsystem
- reporting data model
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- webex-contact-center-api-samples / reporting-samples / graphql-sample — WebexSamples (Cisco Systems) · tier 3 vendor-maintained repositories · README, record-type overview
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-task-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-task-records
BibTeX
@misc{warmtransfer-claim-webex-cc-analyzer-search-api-task-records,
title = {Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-task-records},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-task-records},
note = {Source note webex-cc-analyzer-search-api-task-records, checked 2026-09-23}
}