In the Search API, queue-related data is stored as Call Leg Records (CLRs) and is queried with the taskLegDetails GraphQL query.

Checked 2026-09-23

Vendor
Cisco
Product
Webex Contact Center Search API
Subsystem
reporting data model
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-23
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-clr. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-clr

BibTeX

@misc{warmtransfer-claim-webex-cc-analyzer-search-api-clr,
  title  = {Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-clr},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-clr},
  note   = {Source note webex-cc-analyzer-search-api-clr, checked 2026-09-23}
}

Read in context