Source note · Webex Contact Center Analyzer and reporting model
In the Search API, agent data is stored as Agent Session Records (ASRs) and Agent Activity Records (AARs) and is queried with the agentSession GraphQL query.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Search API
- Subsystem
- reporting data model
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- webex-contact-center-api-samples / reporting-samples / graphql-sample — WebexSamples (Cisco Systems) · tier 3 vendor-maintained repositories · README, record-type overview
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-agent-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-agent-records
BibTeX
@misc{warmtransfer-claim-webex-cc-analyzer-search-api-agent-records,
title = {Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-search-api-agent-records},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-search-api-agent-records},
note = {Source note webex-cc-analyzer-search-api-agent-records, checked 2026-09-23}
}