Source note · Using the Webex Contact Center Agent Desktop
To change team, the agent opens the user profile, selects Team, picks a team from the Team drop-down list, clicks Save Selection and then Change Team, and a success message appears as the new team's layout and routing strategy take effect.
Checked 2026-09-23
applies the layout and routing strategy for the new team
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- user-profile
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Change your team in Agent Desktop — Cisco Webex Help Center · tier 2 current vendor documentation · Change your team in Agent Desktop; procedure steps 1-6
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-team-change-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-team-change-steps
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-team-change-steps,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-team-change-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-team-change-steps},
note = {Source note webex-cc-agent-desktop-user-guide-team-change-steps, checked 2026-09-23}
}