Source note · Using the Webex Contact Center Agent Desktop
To make an outdial call, the agent clicks the phone icon, picks a number from the Address Book, the dialpad or Organization, optionally chooses an outdial ANI (caller ID) from the drop-down list, and clicks Call.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- outdial
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Make an outdial call — Cisco Webex Help Center · tier 2 current vendor documentation · Make an outdial call; procedure steps
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-outdial-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-outdial-steps
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-outdial-steps,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-outdial-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-outdial-steps},
note = {Source note webex-cc-agent-desktop-user-guide-outdial-steps, checked 2026-09-23}
}