Source note · Using the Webex Contact Center Agent Desktop
An outdial call cannot use an extension number or an entry point number as the dialled number, and cannot be more than 18 digits.
Checked 2026-09-23
You can't dial more than 18 digits in an outdial call from Agent Desktop.
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- outdial
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Make an outdial call — Cisco Webex Help Center · tier 2 current vendor documentation · Make an outdial call; restrictions
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-outdial-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-outdial-limits
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-outdial-limits,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-outdial-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-outdial-limits},
note = {Source note webex-cc-agent-desktop-user-guide-outdial-limits, checked 2026-09-23}
}