Source note · Using the Webex Contact Center Agent Desktop
To transfer a chat, the agent clicks Transfer and selects a queue or an agent.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- digital-channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Manage Livechat conversations — Cisco Webex Help Center · tier 2 current vendor documentation · Manage Livechat conversations; transfer a chat
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-chat-transfer. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-chat-transfer
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-chat-transfer,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-chat-transfer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-chat-transfer},
note = {Source note webex-cc-agent-desktop-user-guide-chat-transfer, checked 2026-09-23}
}